{"id":1586,"date":"2022-04-14T09:21:14","date_gmt":"2022-04-14T07:21:14","guid":{"rendered":"https:\/\/www.csa.be\/ra2021\/?p=1586"},"modified":"2022-04-27T11:53:07","modified_gmt":"2022-04-27T09:53:07","slug":"questions-des-publics","status":"publish","type":"post","link":"https:\/\/www.csa.be\/ra2021\/2022\/04\/14\/questions-des-publics\/","title":{"rendered":"Questions des publics"},"content":{"rendered":"

\u00c0 c\u00f4t\u00e9 de ses missions de r\u00e9gulation, le CSA veille aussi \u00e0 transmettre ses connaissances. Il est une porte ouverte sur l\u2019ext\u00e9rieur et se rend disponible pour r\u00e9pondre aux demandes des acteurs et actrices de l\u2019audiovisuel et des citoyens et citoyennes.<\/span>\u00a0<\/span><\/p>\n

Dans son r\u00f4le d\u2019accompagnateur, le CSA interagit avec des publics vari\u00e9s au quotidien : professionnels et professionnelles des m\u00e9dias (\u00e9diteurs, distributeurs et op\u00e9rateurs r\u00e9seaux), monde acad\u00e9mique, responsables politiques, presse et bien \u00e9videmment usagers et usag\u00e8res des services de m\u00e9dias audiovisuels (radio, TV…). Ces contacts peuvent \u00eatre pris directement avec les \u00e9quipes du CSA, via les r\u00e9seaux sociaux ou via l\u2019adresse mail g\u00e9n\u00e9rale du CSA et le formulaire en ligne sur le site du CSA.<\/span>\u00a0<\/span><\/p>\n

En 2021, le CSA a re\u00e7u <\/span>159 questions citoyennes<\/span><\/b> via ces deux derniers moyens. Les pr\u00e9occupations du public portaient sur diff\u00e9rentes th\u00e9matiques faisant partie ou non des comp\u00e9tences du CSA : radio, t\u00e9l\u00e9vision, distribution, publicit\u00e9, internet, etc…<\/span>\u00a0<\/span><\/p>\n

Quelle que soit la th\u00e9matique, qu\u2019il s\u2019agisse d\u2019une comp\u00e9tence du r\u00e9gulateur ou non, les services du CSA assurent un suivi des questions re\u00e7ues. Les r\u00e9ponses sont assur\u00e9es par le conseiller, la conseill\u00e8re, le ou la responsable en charge de la mati\u00e8re concern\u00e9e.<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
NOMBRE<\/span>\u00a0<\/span><\/td>\nGESTIONNAIRE & THEMATIQUES<\/span>\u00a0<\/span><\/td>\nPOURCENTAGE<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
33<\/span>\u00a0<\/span><\/td>\nDistributeurs et op\u00e9rateurs (distribution, probl\u00e8me de c\u00e2ble…)<\/span>\u00a0<\/span><\/td>\n21%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
31<\/span>\u00a0<\/span><\/td>\nRadios (cr\u00e9ation cha\u00eenes, demandes autorisation provisoire\u2026)<\/span>\u00a0<\/span><\/td>\n19%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
23<\/span>\u00a0<\/span><\/td>\nT\u00e9l\u00e9visions (programmation, cr\u00e9ation cha\u00eene web\u2026)<\/span>\u00a0<\/span><\/td>\n14%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
22<\/span>\u00a0<\/span><\/td>\nAutres (Centre de doc, pluralisme, Prix du m\u00e9moire\u2026)<\/span>\u00a0<\/span><\/td>\n14%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
19<\/span>\u00a0<\/span><\/td>\nCommunication commerciale (publicit\u00e9, alcool, en langue \u00e9trang\u00e8re\u2026)<\/span>\u00a0<\/span><\/td>\n12%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
12<\/span>\u00a0<\/span><\/td>\n(D\u00e9s)information \/ d\u00e9ontologie<\/span>\u00a0<\/span><\/td>\n8%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
8<\/span>\u00a0<\/span><\/td>\nAccessibilit\u00e9 (sous-titrage, langue des signes\u2026)\u00a0<\/span>\u00a0<\/span><\/td>\n5%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
7<\/span>\u00a0<\/span><\/td>\nJuridique (droit \u00e0 l’image, droit d’auteur\u2026)<\/span>\u00a0<\/span><\/td>\n4%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
4<\/span>\u00a0<\/span><\/td>\nProtection des mineur.e.s (signal\u00e9tique, violence, \u2026)<\/span>\u00a0<\/span><\/td>\n3%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
\u202f<\/span>\u00a0<\/span><\/td>\n\u202f<\/span>\u00a0<\/span><\/td>\n\u202f<\/span>\u00a0<\/span><\/td>\n<\/tr>\n
159<\/span>\u00a0<\/span><\/td>\n\u202f<\/span>\u00a0<\/span><\/td>\n100%<\/span>\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

\u00c0 c\u00f4t\u00e9 de ses missions de r\u00e9gulation, le CSA veille aussi \u00e0 transmettre ses connaissances. Il est une porte ouverte sur l\u2019ext\u00e9rieur et se rend disponible pour r\u00e9pondre aux demandes des acteurs et actrices de l\u2019audiovisuel et des citoyens et citoyennes.\u00a0 Dans son r\u00f4le d\u2019accompagnateur, le CSA interagit avec des publics vari\u00e9s au quotidien : […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-1586","post","type-post","status-publish","format-standard","hentry","category-les-chiffres"],"_links":{"self":[{"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/posts\/1586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/comments?post=1586"}],"version-history":[{"count":1,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/posts\/1586\/revisions"}],"predecessor-version":[{"id":1587,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/posts\/1586\/revisions\/1587"}],"wp:attachment":[{"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/media?parent=1586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/categories?post=1586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.csa.be\/ra2021\/wp-json\/wp\/v2\/tags?post=1586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}